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Terms and conditions

  1. LEGAL STATUS

    These Terms and Conditions ("Agreement") govern the relationship between CrazyBet Casino (the "Operator" or "us") and you, our user (you). By using the services provided by CrazyBet Casino, including but not limited to the website, mobile applications, social media platforms, any other related products or services (collectively referred to as "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

  2. REGISTRATION AND LOGIN PROCESS

    To use our Platform, you must register an account with us. The registration process involves providing accurate information about yourself, including your name, email address, date of birth, and physical address. You must also create a password for your account and agree to our Terms and Conditions and Privacy Policy.

  3. GAMES AND SOFTWARE PROVIDERS

    The Platform offers various games developed by third-party software providers (the "Software Providers"). We have no control over the Software Providers or their products and cannot be held liable for any issues arising from such products.

  4. BONUSES AND PROMOTIONS

    We may offer bonuses, promotions, rewards, and other benefits to our users (the "Bonuses"). Bonuses are subject to terms and conditions specific to each promotion, including wagering requirements, maximum bet limits, game restrictions, and time limits for redemption or utilization. You acknowledge that you understand the terms of any Bonus before utilizing it.

  5. VIP AND LOYALTY PROGRAM

    We may operate a loyalty program (the "Program") where users earn points based on their activity in our Platform. Points can be redeemed for rewards, bonuses, or other benefits. The Program is subject to specific terms and conditions which are detailed below:

  • Participation in the Program requires the user's account to be registered with CrazyBet Casino.
  • Users earn one point per C$10 bet placed on games provided by us.
  • Points accumulated under the Program may be redeemed for rewards or bonuses after a minimum of 1,000 points have been earned.

  1. PAYMENT METHODS AND BANKING TERMS

    To use our Platform, you must make deposits and/or withdrawals using payment methods approved by us (the "Approved Payment Methods"). You acknowledge that we do not accept liability for any issues arising from the use of Approved Payment Methods or from transactions conducted through them.

  2. KEY TERMS AND CONDITIONS

    The following key terms apply to your relationship with CrazyBet Casino:

  • Bonus Terms: The bonus amount must be wagered 35 times within seven days, and bets over C$10 are not eligible.
  • Deposit Limits: We reserve the right to impose deposit limits on users who have been deemed at risk of excessive betting. Such limitations shall remain in effect until removed by us or voluntarily altered by you.
  • Withdrawal Limits: We may place withdrawal restrictions on accounts based on our own discretion, including but not limited to, daily/weekly/monthly withdrawal amounts.

  1. SECURITY AND FAIR PLAY

    CrazyBet Casino uses various security measures (the "Measures") to ensure the safety and fairness of its Platform, including SSL encryption and two-factor authentication. However, CrazyBet Casino cannot guarantee that such Measures will prevent all possible risks or technical issues.

  2. RESPONSIBLE GAMBLING FEATURES

    CrazyBet Casino is committed to promoting responsible gaming practices among users and offers various tools (the "Responsible Tools") designed to help limit your losses and self-exclude from our Platform:

  • Users may establish deposit limits on their accounts using the Responsible Tools.
  • CrazyBet Casino reserves the right to suspend or terminate an account that we believe poses a risk of excessive betting.

  1. CHANGE IN TERMS AND CONDITIONS

    CrazyBet Casino has the right, at its discretion, to change these Terms and Conditions at any time by publishing new terms and conditions on our Platform.

  2. GOVERNING LAW AND JURISDICTION

    These Terms and Conditions shall be governed by the laws in force of Curaçao and all disputes arising between CrazyBet Casino and you will be subject to exclusive jurisdiction under such laws.

  3. ACCEPTANCE OF TERMS AND CONDITIONS

    By registering an account, using our Platform or any other service we provide, you acknowledge that you understand these Terms and Conditions and agree to comply with them in their entirety.